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Privacy Policy

I am committed to delivering a privacy-friendly service to web visitors, blog commenters, customers and subscribers.I will only ask for your details if you have requested a product or subscribe to my mailing list. As far as it is within my power I will never share your data with anyone or any other company.

Mailing List

When you join my mailing list I will use your name and email address to send you regular updates of my art business; such as information about new paintings, new workshops, exhibitions, my own products such as books and cards, courses etc. Some of the emails I send contain tracking to help me monitor the relevance of the content, so I can improve emails in future and serve and help you better finding the information you are after.I use Mailchimp as my marketing automation platform. If you join my mailing list you agree that your information (name, email) will be transferred to Mailchimp for processing in accordance with theirprivacy policyandterms.

您有机会选择或退出我的电子邮件通信。如果在任何阶段,您希望不再收到来自我的任何电子邮件,您可以通过电子邮件页脚底部的链接更改您的首选项或与我联系并要求删除。

Purchasing

When you purchase a product from me, whether a painting, a workshop or any other product, I might require more details than just your name and email. These details I will keep safe on my own secured computer for a reasonable amount of time. I only use your details to deliver the product or service you requested and for no other purposes.

In order to process payments online my external payment provider, Stripe or Paypal, requires your billing address and credit card details. The transaction takes place outside of this website, on Paypal’s secure server. I do not store credit card details on my server.Paypal’s privacy policy.Stripe’s Privacy Policy.

If you are not happy with your purchase of a painting you can return it, assuming it is in perfect condition, within 30 days and you will receive a full refund.

Please let me know as soon as possible if you receive a damaged parcel or painting. If the parcel arrives and the packaging appears to be badly damaged then please make some form of documentation on the delivery note, before opening the packaging. If possible try to open the damaged packaging in the presence of the carrier. If you are unable to, then sign for the goods as “Damaged package, uninspected goods”, so that in the event of a claim against the carrier, both parties are aware where the responsibility lies. Please contact me in the event of any damage so that we can sort this as soon as possible.

All my work has been created with professional and wherever possible archival materials and methods. With the right care, paintings will last for generations to come. I sign all my work on the front of the painting.

Comments and Messages

I may collect and store data you submit to my website, such as messages you post via the website, non-personal data submitted via forms (e.g. ‘comments’ ‘contact form’) and your response to emails I send. When you leave a comment on the blog I may refuse to publish it if I consider it spam, inappropriate or irrelevant.

External Sites

This privacy policy applies to the data collected via this website. It does not apply to any linked sites. I cannot be responsible for the protection and privacy of any data that you provide to linked sites and such sites are not governed by this privacy statement. To learn about the privacy policies of any linked sites, please refer to the privacy statements on those sites.I use Google Analytics to analyse site usage (e.g. how my users arrive at the site, what they do on the site, what browser they are using and on what operating system etc) in order to improve the user experience. This data is not tied to personally identifiable information. SeeGoogle Analytics隐私政策.

我使用社交按钮(例如Facebook's Share',Twitter等),以使用户能够分享或书签我的网页。使用Sophieploeg.com外部域的脚本用于实现这些按钮并将其连接到相关的外部站点。社交网站的用户应该意识到他们可能正在收集关于您在互联网上所做的内容的数据。有关详细信息,请参阅各个社交网站。

I may use external web services on sophieploeg.com to display content within my web pages, for example YouTube for videos. As with the social buttons I cannot prevent these external domains from collecting information on your usage of embedded content.

I do not sell or rent any personally identifiable information about you to any third party.

如果您对您的数据和您的隐私有任何疑问,请随时与我联系。